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Preferred Cloud Remote Monitoring Platform

Services | Features

The Preferred Cloud three-tier platform monitoring service brings equipment information and alerts to your fingertips. Its simple to install and secure service gathers information about on-site equipment and presents the data on a easily managed, secure webpage. This state-of-art technology delivers information regarding need for preventative maintenance and performance directly to you without stepping foot in the facility. For security the Preferred Cloud utilizes a secure and reliable infrastructure, that is isolated from the public internet, for the express purpose of securely delivering equipment data to a variety of cloud services.

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Preferred CLOUD Visual capture
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Preferred CLOUD Visual capture

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Preferred ReAct™

Our basic monitoring level allows you to be the first to know when your equipment requires attention. Automatic notifications and alerts will allow you or your service contractor to respond to issues with your equipment the instant an issue is detected.

Preferred ContAct™

Our mid-level monitoring plan gives you access to your equipment from anywhere in the world. View the status of all your equipment in real-time, on our easy-to-use web dashboard. Compile data from multiple facilities for central monitoring and control.

Preferred ProAct™

With our highest level of monitoring, you get our years of industry knowledge packaged into pre-built analytics that present actionable reports to help you make your boiler plant operate more efficiently and reduce unplanned downtime.

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Encrypted

All communications—internal and external—to the Preferred Cloud are secured and encrypted. Both parties in any network transaction are validated before data is transmitted. All databases and backups are encrypted to ensure data is secure at every point.

Secure & Isolated Network

The gateways are connected to the cloud via an isolated and secure private network. The gateway will be provisioned access to an isolated subnet that will only permit communications to the central network and not to any other network gateways or internet accessible address space. In order to connect to the central network, the gateway identity will be validated using a factory installed certificate to prevent impersonation of the gateway hardware.

Continual Monitoring & Updates

Our team of engineers work hard to make sure all components of the platform stay secure and up to date. All systems are built on a fault-tolerant infrastructure to ensure that you always have access to your equipment.

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